Voice AI can sometimes mix up details, like misreading order numbers—B3172...

https://technivorz.com/how-do-i-separate-audio-problems-from-reasoning-problems-in-voice-ai/

Voice AI can sometimes mix up details, like misreading order numbers—B3172 instead of B3712. This post explores how identifier readback and risk-tiered verification help catch mistakes early, ensuring customers get accurate info