Voice AI can misinterpret info, leading to wrong answers that confuse...

https://www.bookmark-url.win/voice-ai-can-give-wrong-answers-when-it-mishears-details-or-guesses-without

Voice AI can misinterpret info, leading to wrong answers that confuse customers. A solid way to catch errors early is to have the system read back order IDs before finalizing, so users hear exactly what’s recorded