That Moment Changed Everything: What David Krauter Taught Me About Chatbots vs Contact Forms

https://www.bookmark-friend.win/stop-confusing-customers-a-straight-talking-guide-to-website-navigation

I was chatting with David Krauter over espresso at a Broadbeach cafe when he said something that stuck: "You can build traffic all day, but if your first touchpoint is boring, you lose the sale before you even start