Priority Partner Support Tickets: The Incident That Rewrote Security Tooling for Agency-Managed Sites
https://oscar-wiki.win/index.php/7_Infrastructure_Rules_That_Stop_Hosting_from_Devastating_Your_Web_Agency
When a late-night breach exposed the gaps in our partner ticket workflow At 02:12 on a Sunday we got the call: a high-traffic client site was serving malicious JavaScript