Listen first. Ask what may help now. Offer one act, like a ride or help with a...

https://www.acid-bookmarks.win/listen-without-rushing-to-fix-things-ask-what-would-help-and-offer-one

Listen first. Ask what may help now. Offer one act, like a ride or help with a call. Say, “I can take you to your visit Tuesday, if you want.” Set kind limits on your time and care. It may take more than one talk, so check in again