In gambling and fintech, dragging onboarding out a bit with steps like KYC...
https://nautilusmarketing.co.uk/friction-by-design-what-onboarding-regulated-sectors/
In gambling and fintech, dragging onboarding out a bit with steps like KYC checks or age verification isn’t a bug—it’s a feature. That deliberate pause signals seriousness, builds trust, and weeds out time-wasters, making customers stick around longer.