AI customer service platforms in 2026 are shifting from just assisting agents...

https://www.beacon-bookmarks.win/after-testing-five-ai-customer-service-platforms-in-2026-i-ve-seen-teams-hit

AI customer service platforms in 2026 are shifting from just assisting agents to actually resolving issues on their own. Teams are hitting up to 70% automation within a week, cutting costs from $3 per interaction down to under $0.50