After testing AI customer service automation platforms for years, I’ve seen the...

https://spark-wiki.win/index.php/How_Do_Multi-Agent_Routers_Decide_Which_Agent_Answers%3F

After testing AI customer service automation platforms for years, I’ve seen the landscape shift big time. In 2026, some tools handle 70% of routine asks within a week, cutting costs from $3-$6 to just $0.50 per interaction